Shipping Policy
Guatlzaa ships to addresses within the United States, with one-business-day processing and an estimated three-business-day delivery after dispatch.
Effective date: September 14, 2026
Processing Time
Orders are generally processed within one business day after payment authorization. Weekends, holidays, address verification and high-volume periods may affect processing.
Shipping Areas
We currently ship within the United States. Availability may be limited for certain territories, post-office boxes or restricted addresses.
Shipping Methods and Delivery Estimates
Available shipping methods are displayed at checkout. Estimated delivery is approximately three business days after dispatch. Delivery dates are estimates, not guarantees.
Shipping Charges and Free Shipping
Shipping charges appear before the order is submitted. Standard shipping is free when the merchandise subtotal is $10 or more after discounts and before taxes.
Tracking
When tracking is available, a dispatch email is sent to the email address used at checkout. Tracking can take time to update after the carrier receives the package.
Delays
Weather, holidays, carrier disruptions, security reviews and other events outside our reasonable control may delay delivery. Contact support if tracking has not updated for an extended period.
Incorrect Address
Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if a correction is needed. We cannot guarantee changes after fulfillment begins, and additional shipping charges may apply to a reshipment.
Lost or Damaged Packages
Report a lost or damaged package promptly with the order number and supporting photos when applicable. We will review tracking and carrier information before offering a resolution.
Contact Information
Email contact@guatlzaa.com or call +1 (615) 481-1999 for shipping assistance.